Frequently asked questions
Short answers to the questions travel agencies ask before and after sign-up.
Frequently asked questions#
What is Miya Travel?
Miya Travel is cloud-based travel agency management software and a travel CRM. It brings leads, customers, a trips calendar, quotations, itineraries, templates and policies into one dashboard, and offers managed lead campaigns.
Who is it for?
Travel agents, tour operators and travel agencies in India, from solo consultants to growing teams.
How do I sign up?
Go to agent.miyatravel.com/signup, choose Organisation Admin, enter your name, email and phone, and verify the six-digit OTP. See Sign up and onboarding.
Is there a password?
No. Login uses your email, phone number and a one-time password.
Can my sales agents sign up on their own?
No. An organisation admin invites them from the Agents page. See Invite and manage agents.
Do I need a GST number to join?
No. GSTIN is optional. If you enter one, it must be a valid 15-character Indian GSTIN.
Is there a free trial?
Eligible organisations can start a free trial from the header. The length comes from platform settings. Your Subscription page shows the exact start and end dates. See Subscription and free trial.
What costs money?
Campaign leads are charged to your wallet at each campaign's lead price. Premium plans are activated using wallet balance. See the pricing page for current plans.
How do I add money to my wallet?
Open Wallet, select Add balance, choose a plan and pay through Razorpay or Cashfree. One rupee equals one credit. See Wallet and top-ups.
Who runs the lead campaigns?
The Miya Travel team runs the ads on Meta, Instagram and LinkedIn. You subscribe and receive leads. See Lead campaigns.
Can I pause lead delivery?
Yes. Pause a subscription, resume it later or unsubscribe.
Does Miya Travel have AI?
Yes. The itinerary builder can generate a draft from your destination, days and interests. You must review it before sending. See AI itinerary generator.
Can I make quotations with my own branding?
Yes. Customise a PDF template and pick it when you preview or download a quote. See PDF templates.
Can I add GST to a quotation?
Yes. The pricing section includes a GST percentage.
Where are my unfinished quotes?
Drafts are stored in your browser, not on the server. Save to the server to keep them across devices.
How do I get help?
Email support@miyatravel.com or visit the contact page.