Travel Agency Lead Management Software
Capture every traveler inquiry, assign it to the right agent and follow up on time, so fewer leads are lost between the first message and the booking.
The cost of a slow or forgotten inquiry
Travelers often message several agencies at once. The agency that replies first and follows up consistently usually has the advantage, yet inquiries are easy to miss when they are scattered across messaging apps, social media and email.
Miya Travel gives every inquiry a place and a status. Leads from WhatsApp, Facebook, Instagram, LinkedIn, websites and referrals arrive in one dashboard, and your team can add manual leads as well.
How lead management works in Miya Travel
One inbox for every source
Inquiries from WhatsApp, Facebook, Instagram and website forms land in the same dashboard.
Visual pipeline
Move leads through New, Contacted, Qualified, Quoted, Follow-up, Won and Lost, and switch between list and board views.
Lead assignment
Assign each lead to a team member so everyone knows who is responsible.
Follow-up reminders
Pending follow-ups are surfaced automatically so no inquiry is missed.
Source tracking
See which sources bring in the most leads.
Straight to a quote
Create a quotation for a qualified lead without leaving the platform.
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Benefits for travel agents
Reply faster
A single dashboard means new inquiries are seen and answered sooner.
Know your numbers
Stage counts and reports show how inquiries move toward bookings.
Fair distribution
Assigning each lead to a team member keeps ownership and workload visible.
Frequently asked questions
How does Miya Travel capture leads?
Inquiries from WhatsApp, Facebook, Instagram and website forms are collected in the dashboard, and your team can also add leads manually. Leads from subscribed campaigns are delivered automatically.
Can I assign leads to team members?
Yes. Agency owners can assign leads to agents and monitor the progress of each inquiry.
Does it remind me to follow up?
Yes. Pending follow-ups are surfaced automatically so you can respond in time.
Is lead management included in the Free plan?
Yes. Lead management and customer management are part of the Free plan.