Every agency owner asks the same thing before paying for software: can I try a free CRM for travel agency work first? You can. Miya Travel has a Free plan with lead management and customer management, and a Pro plan that adds unlimited and AI-generated itineraries, with 30 days free to try.
This page is honest about what free means, so you can decide whether the Free plan is enough or whether a trial of Pro makes sense.
What the Free plan includes
| Feature | Free (₹0) | Pro (₹499 per month) |
|---|---|---|
| Lead management | Included | Included |
| Customer management | Included | Included |
| Create itineraries | Limited | Unlimited |
| Auto itinerary creation (AI) | Not included | Included |
| AI add-ons | Not included | Included |
| Free trial | Not needed | 30 days |
That makes it a practical travel CRM free option for solo agents and small teams who mainly need to stop losing inquiries. Lead campaigns are a separate subscription, described on the lead campaigns page.
Best free CRM for travel agency: what to check
Before you commit to any best free CRM for travel agency use, test these five things during the first week:
- Is there a real limit? “Free forever” plans usually cap users, records or features. Know the limit before your data lives there.
- Can you export your data? You should be able to leave.
- Does it fit travel work? A free tool that cannot hold trip dates or create a quote just moves the spreadsheet problem.
- Is support reachable? You will have questions in week one.
- Is the upgrade fair? Pro should be priced for a small agency, not an enterprise.
Best free CRM software for travel agents
Looking for the best free CRM software for travel agents? Start from your workflow. If your day is inquiry, follow-up, quote, booking, you need a lead pipeline, customer records and a place to build quotations. That is what Miya Travel’s free tier covers on the lead and customer side. Add Pro when quotation volume makes unlimited itineraries and AI worth ₹499 a month.
Free CRM for startups and new agencies
A free CRM for startups should grow with you. New travel agencies often begin with one founder and a WhatsApp number. Starting on a free plan costs nothing, builds the habit of logging every inquiry, and gives you data from day one on which sources bring bookings. When you hire your first agent, you can add team members to the same account.
Free client management software and contact management
If all you need is free client management software, a spreadsheet will do for a month. After that, the cracks show: duplicate rows, no reminders, no history. People also search for contact management software free of charge. The difference with a CRM is the pipeline. A contact list tells you who someone is; a CRM tells you where they are in the buying process and what to do next.
Other free CRM options people search for
General searches such as free CRM, crm software free, free online CRM, free CRM tools, free CRM systems and free sales CRM return many tools aimed at general sales teams. For a broader comparison, read our guide to the best free CRM for small business. It explains what free plans usually include and where each type of business should look. If you run a travel business of any size, a free CRM for small business that understands travel will save you more setup time than a general tool with more features.
Frequently asked questions
Is there a free CRM for travel agency use?
Yes. Miya Travel’s Free plan includes lead management, customer management and limited itinerary creation at no cost.
What is the difference between the Free and Pro plans?
Pro adds unlimited itineraries, automatic itinerary creation with AI and AI add-ons. It costs ₹499 per month and includes a 30-day free trial.
Can I use a free CRM for a travel startup?
Yes. Many new agencies start on the Free plan, log every inquiry and upgrade to Pro when quotation volume grows.
How do I get started?
Sign up at agent.miyatravel.com/signup, add your agency details and create your first lead. The Quick start guide in the documentation walks through it step by step.
Are lead campaigns free?
No. Lead campaigns are a separate subscription where the Miya Travel team runs ads and sends inquiries to your dashboard.